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Friday, 30 September 2011

kitchen catastrophe

I woke at 5 this morning feeling sick with progress on the kitchen fitting and the experience of dealing with a maverick, rude kitchen installer. (Jopar's Kitchens - subcontracted to Magnet). Following the experiences of the last few days, I have come to the decision the relationship has broken down irrevocably.
Walls have been hacked, cupboards botched, I've been left to source missing unit doors, the list goes on: I rang the kitchen company Magnet, catalogued the issues we've had, told them that the fitter has been horrendous to work with on site, and concluded we aren't prepared to let him come back on site.
I can't see any way round it. We've had builders working here without any issue for the last 4 months, and in 3 days, one man has made what should be an exciting experience, almost unbearable.
I am hopeful that I can write this off as a bad experience with one installer, not the company itself. We'll see. I rang Magnet today to outline the stage we were at, and stated that I now wanted to hand the situation over to them to resolve, so that I could try and get back the dream of the new kitchen and not the reality of this nightmare installation. They have 5 days to sort it out. The worktop goes on next Thursday.

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